Stop Pivoting! Lead with Purpose
It’s time to stop pivoting and to start leading your business with purpose. When the COVID-19 pandemic hit in the middle of March, it was like a hammer coming down on all of us. Suddenly, a lot of businesses became irrelevant to their customers and had to act in the moment. Just like a running […]
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Know Your Communication DNA
Which leadership style is the best? Most people feel one of the most important qualities of a good leader is communication skills. This is so important that many leadership development programs start with assessing the leader’s communication style, so they will learn how to leverage this knowledge to become better communicators. Four Basic Communication Styles There are four basic communication […]
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Leadership When a Key Employee Becomes Defiant
Do problem employees challenge your leadership? An employee which is often a key employee refuses to follow company procedures and dictates how they will do their job. The leader becomes handcuffed because he is afraid to hold the employee accountable and/or reprimand them for not following company policy. The employee knows the leader is afraid to act and continues […]
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Chickens, Eggs and Leadership
I learned a valuable lesson about leadership and organizational behavior from the most unlikely source: chickens, eggs, and my grandchildren. My daughter and son-in-law live on an acreage in Langley and thought it would be great to teach my granddaughter and her brother valuable life lessons by having them raise and take care of some […]
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Leading & Managing Your Plumbing Business
Most plumbing businesses are started by a plumber who does great work but grew frustrated by having to do things someone else’s way. They might not agree with the short cuts their employer asked them to take or the level of customer service the company provided. They didn’t want a boss any more and wanted […]
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8 Key Factors Dictate the Value of Your Business
I have met with over 100 business owners in Surrey, Langley, Delta and Richmond the past few years. I am thoroughly inspired by the hard work, dedication and quality of products and services businesses in this community produces. Many make a good living. However, despite their hard work and success running a profitable business there […]
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